Transform Your Garden Into Paradise

Last Updated: December 2024

1. Service Agreement

These Terms of Service govern your use of Garden Pro Mentor's professional garden design and landscaping services. By engaging our services, you agree to these terms in full.

2. Service Scope

Garden Pro Mentor provides garden design consultation, landscape installation, maintenance services, and horticultural consulting. All services are subject to site conditions, weather, and material availability.

3. Client Responsibilities

Clients must provide accurate site information, ensure property access, obtain necessary permits, and maintain installed landscapes according to provided guidelines for warranty coverage.

4. Payment Terms

Consultation fees are due upon service completion. Installation projects require 50% deposit with balance due upon completion. Late payments may incur 1.5% monthly service charges.

5. Warranty Coverage

We provide a 2-year warranty on plant installations with proper maintenance. Design work carries a 100% satisfaction guarantee with revision options during planning phase.

6. Limitation of Liability

Our liability is limited to service fees paid. We are not responsible for underground utilities, existing plant diseases, weather damage, or client maintenance issues.

7. Cancellation Policy

Services may be cancelled with 48-hour notice. Deposit refunds are subject to work completed and materials ordered. Emergency weather cancellations do not incur penalties.

8. Contact Information

For questions regarding these terms, contact Garden Pro Mentor at +1 (704) 555-8239 or [email protected]

Last Updated: December 2024

1. Information Collection

We collect personal information including name, contact details, property information, and service preferences solely for providing garden design and landscaping services.

2. Information Usage

Your information is used exclusively for service delivery, consultation scheduling, project communication, and maintenance reminders. We never use your data for unrelated marketing purposes.

3. Data Protection

All client information is stored securely with encryption and access controls. We maintain physical and digital security measures to protect your personal data from unauthorized access.

4. Information Sharing

We never sell or share your personal information with third parties except when required for service delivery (such as plant suppliers for specific projects) with your explicit consent.

5. Data Retention

Client information is retained for 7 years for business records and warranty support. You may request data deletion at any time, subject to legal record-keeping requirements.

6. Your Rights

You have the right to access, modify, or delete your personal information. Contact us at any time to review what information we have and request changes or removal.

7. Cookies and Tracking

Our website uses essential cookies for functionality. We do not use tracking cookies or analytics without your explicit consent through our cookie consent system.

8. Contact for Privacy Matters

For privacy questions or requests, contact our Data Protection Officer at +1 (704) 555-8239 or [email protected]

Last Updated: December 2024

1. Cookie Overview

Garden Pro Mentor uses cookies to enhance your website experience and provide personalized services. This policy explains our cookie usage and your control options.

2. Essential Cookies

Required for basic website functionality including form submissions, contact requests, and security features. These cookies cannot be disabled as they are necessary for service operation.

3. Analytics Cookies

Optional cookies that help us understand website usage patterns, popular content, and user preferences to improve our services and website design.

4. Preference Cookies

Store your choices regarding cookie consent, language preferences, and customized content display. These enhance your experience across multiple visits.

5. Marketing Cookies

Used only with explicit consent to provide relevant garden design content and seasonal gardening tips. Never used for invasive advertising or data selling.

6. Cookie Management

You can control cookie preferences through our consent banner or browser settings. Disabling certain cookies may limit website functionality but won't prevent basic service access.

7. Third-Party Cookies

We may use third-party services for website functionality. These partners are contractually required to protect your data and use it only for specified services.

8. Cookie Duration

Session cookies expire when you close your browser. Persistent cookies remain for specified periods (typically 1-2 years) unless you delete them or they expire.

9. Contact for Cookie Questions

For questions about our cookie usage, contact us at +1 (704) 555-8239 or [email protected]

Last Updated: December 2024

1. Copyright Respect

Garden Pro Mentor respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Original Content

All garden designs, written content, and proprietary techniques are original work of Garden Pro Mentor or used with proper licensing. We do not infringe on others' intellectual property.

3. Image Attribution

Website images are sourced from licensed stock photo services or our own photography. Garden design portfolios feature work with client permission and proper attribution.

4. Reporting Copyright Infringement

If you believe your copyrighted material is being used without permission, submit a DMCA notice including: identification of copyrighted work, location of alleged infringement, contact information, good faith statement, and electronic signature.

5. DMCA Agent Contact

Send DMCA notices to our designated agent:
Garden Pro Mentor DMCA Agent
2847 Elm Ridge Drive
Charlotte, NC 28269
Email: [email protected]
Phone: +1 (704) 555-8239

6. Counter-Notification Process

If you believe material was removed in error, you may submit a counter-notification with identification of removed material, contact information, good faith statement, and consent to jurisdiction.

7. Repeat Infringer Policy

We terminate relationships with parties who repeatedly infringe copyright. This includes contractors, suppliers, or service partners who violate intellectual property rights.

8. Educational Use

Garden care tips and horticultural information shared for educational purposes fall under fair use provisions. We cite sources and encourage learning while respecting original creators.

Last Updated: December 2024

1. Data Controller Information

Garden Pro Mentor LLC serves as the data controller for all personal information collected through our services and website, located at 2847 Elm Ridge Drive, Charlotte, NC 28269, USA.

2. Legal Basis for Processing

We process personal data based on: contract performance (service delivery), legitimate interests (business operations), and explicit consent (marketing communications and non-essential cookies).

3. Data Subject Rights

Under GDPR, you have rights to: access your data, rectify inaccurate information, erase data (right to be forgotten), restrict processing, data portability, and object to processing. Contact us to exercise these rights.

4. Data Processing Activities

We process: contact information for service delivery, property details for design work, payment information for transactions, communication records for customer service, and preferences for service customization.

5. Data Security Measures

Technical safeguards include encrypted data storage, secure transmission protocols, access controls, regular security audits, and staff training on data protection practices.

6. International Data Transfers

Data remains within the United States. Any international transfers (such as cloud storage) are protected by appropriate safeguards including standard contractual clauses and adequacy decisions.

7. Data Breach Procedures

In case of data breaches, we will notify relevant authorities within 72 hours and inform affected individuals when required, including details of the breach and protective measures taken.

8. Data Protection Officer Contact

For GDPR-related questions, rights requests, or complaints, contact our Data Protection Officer at [email protected] or +1 (704) 555-8239. You also have the right to file complaints with supervisory authorities.

9. Consent Management

We provide granular consent controls for optional data processing, clear opt-out mechanisms, and maintain records of consent given and withdrawn.

10. Regular Compliance Reviews

We conduct quarterly GDPR compliance audits, update policies as needed, and ensure all staff understand current data protection requirements and procedures.